About the position
Purpose of the position: To serve as the primary Merchant Service Consultant for the respective regions, within the internal service team, ensuring optimal service levels, client satisfaction, and retention. This role involves liaising between clients, internal departments, and the external sales team. Additionally, it entails providing efficient and effective service support to the External Sales Team, Regional Managers, and National Service Manager as the main point of contact. Duties and Responsibilities: Monitor all sites to identify problem areas and potential risks by tracking and maintaining the utilization report on a bi-weekly basis Prepared to be on standby (Saturday and Sunday) - the successful candidate will be compensated Detailed spec will be available for short-listed candidates
Desired Skills:
- Administration
- Advanced Excel
- Report Writing
- resolving queries
- Business Administration
- Deadline driven
Desired Work Experience:
- 2 to 5 years
Desired Qualification Level:
- Grade 12 / Matric
Employer & Job Benefits:
- Fuel allowance
- cell allowance
- commission